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Responsible Gaming

Responsible Gaming

We support responsible gaming and are committed to providing a safe environment for all users. Gambling should be a form of entertainment, not a solution to financial or personal problems. We encourage players to stay informed, set limits, and seek help when needed.

How to stay in control

To ensure that your experience remains enjoyable and balanced, we recommend the following:

  • set a budget before playing and stick to it;
  • establish time limits for each session;
  • avoid gambling when stressed, tired, or under the influence;
  • never gamble with funds intended for essential expenses;
  • do not chase losses or attempt to recover previous bets.

Self-evaluation

If you’re unsure about your gambling habits, ask yourself:

  • Do I feel compelled to gamble even when I don’t want to?
  • Have I lied to family or friends about my gambling activity?
  • Am I borrowing money or selling possessions to continue gambling?
  • Have I missed work, school, or important responsibilities due to gambling?
  • Do I feel anxious, guilty, or irritable when I’m not gambling?

If you answer “yes” to any of the above, it may be time to take a step back and consider available support.

Player protection tools

Online casinos listed on pincocanada.ca may offer features to help players manage their activity:

  • deposit limits – to control the amount of money you can deposit;
  • session time reminders – to monitor time spent playing;
  • cooling-off periods – to temporarily disable access to the casino account;
  • self-exclusion – to block access for a defined period or permanently.

These tools are generally accessible through the casino’s Responsible Gaming section in your user account.

Protecting minors

The Website is only intended for individuals who meet the legal gambling age in their jurisdiction. We recommend the following to prevent underage access:

  • secure your login details and devices;
  • use passwords and disable auto-login;
  • install parental control software if minors have access to your devices.

Recommended tools include:

Getting support

If you or someone close to you needs assistance, the following organisations offer free and confidential help:

These resources offer support to individuals and families impacted by gambling-related harm.