Pinco Licence & Terms

Pinco Casino is operated by Carlitta N.V., a licensed online gaming company under the laws of Curaçao. We combine exciting entertainment with robust compliance, ensuring full adherence to AML/CFT, KYC, and responsible gaming standards.

Legal Licence & Regulatory Compliance

Pinco operates under Curaçao’s gaming regulations, maintaining strict Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Counter-Proliferation (FP) controls. Our compliance framework aligns with:

• AML/CFT Regulations by the Curaçao Gaming Authority (CGA)
• National Ordinance on the Reporting of Unusual Transactions (NORUT)
• National Ordinance on Identification when Rendering Services (NOIS)
• Kingdom Sanctions Act and Sanctions National Ordinance
• FATF 40 Recommendations

These measures protect our players and ensure the integrity of our operations.

Operator Information

• Platform: Pinco Casino
• Operator: Carlitta N.V.
• Registration Number: 162777
• Licence Number: OGL/2024/1516/0841
• Regulator: Curaçao Gaming Control Board
• Business Address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao
• Mailing Address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao
• Licence Status: Active

To verify our licence, visit the official Curaçao Gaming Control Board website and enter licence number OGL/2024/1516/0841.

Payment Handling & Processing Agents

All deposits and withdrawals on Pinco are processed through authorized financial entities acting as payment agents:

• Liriona Ltd – Cyprus
  Registered address: Panagioti Toumazou, 37 Episkopi, 4620, Limassol, Cyprus
  Physical address: Kremastis Rodou 62, 4620 Episkopi, Cyprus

All transactions are handled securely under EU financial regulations.

Jurisdictional Access & Player Eligibility

Pinco is available only in jurisdictions where online gaming is permitted. Access is restricted to players aged 18 years or older.

Players from prohibited or high-risk jurisdictions, including those under international sanctions or FATF calls for action, are not allowed to register or play. We use geo-IP blocking, VPN/proxy detection, and payment restrictions to enforce these limitations.

Know Your Customer (KYC) & Verification

All players must complete identity verification to access full account features. Verification may include:

• Proof of Identity (passport, national ID, driver’s licence, or residency card)
• Proof of Address (utility bill, bank statement, or lease agreement, issued within 6 months)
• Proof of Payment Method ownership

Documents must be clear, in color, and unaltered. Additional notarized copies may be requested when required by law.

Payment Integrity & Payout Management

• Only personal payment methods are allowed; third-party use is prohibited.
• Withdrawals are generally processed to the same method used for deposits.
• Cash transactions are not accepted.
• Deposited funds must be used for genuine gaming activity.

Withdrawals may be delayed or denied if verification is incomplete or inconsistencies are found.

Customer Due Diligence (CDD) & Risk Monitoring

Pinco applies a risk-based CDD approach for all players, involving ongoing monitoring and periodic reviews. Politically Exposed Persons (PEPs) are subject to enhanced due diligence and approval by senior management. All players are screened against global sanctions lists (UN, EU, OFAC).

Transaction Monitoring & Reporting

We use automated systems and manual reviews to detect suspicious transactions. Reports are submitted to the Financial Intelligence Unit (FIU) Curaçao as required by law. Records are securely stored for at least five years after the business relationship ends.

Data Protection & Confidentiality

• All customer data is encrypted and stored securely.
• Access is restricted to authorized personnel.
• We comply with all applicable data protection regulations, including GDPR where applicable.

Responsible Gaming

Pinco promotes responsible play and provides self-exclusion tools, deposit limits, and session reminders. Gambling is allowed only for users aged 18 or above.

Player Responsibilities

• Provide accurate personal details and documents when requested.
• Use only your own payment methods and identity.
• Maintain one account per person.
• Do not attempt to bypass verification or access restrictions.

Compliance Governance

Pinco Casino’s AML/CFT program is overseen by a qualified Compliance Officer, responsible for monitoring, due diligence, reporting, and regulatory liaison with the FIU. Policies are reviewed annually to stay current with legal and operational developments.

Contact & Support

For licensing, verification, or compliance inquiries, please contact our Support team via the official Contact Us page. All communications are handled confidentially under data protection laws.

Final Note on Legal Use

By accessing Pinco Casino, you confirm that you are of legal age (18+), are not located in a restricted jurisdiction, understand your local gambling laws, and agree to our Terms and Conditions and Privacy Policy.

Operator & Corporate Details

The website is operated by Carlitta N.V., licensed under number OGL/2024/1516/0841 and regulated by the Curaçao Gaming Control Board. Registration number: 162777. Business and mailing address: Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao.

Liriona Ltd, registered in Cyprus (Panagioti Toumazou, 37 Episkopi, 4620, Limassol, Cyprus; Kremastis Rodou 62, 4620 Episkopi, Cyprus), acts as a payment agent for Carlitta N.V.